Communication and Persuasion

A button with the words yes or no written in it.

Questions Allowing Only “Yes” or “No” Answers

Some of the lessons I learned as a kid stick out so clearly in my...
A red and green logo for common sense.

Common Sense is Not So Common

More people than ever are talking about common sense. Many of them have no clue...
A neon sign of an open mind with the word " open ".

Keep an Open Mind

I see and hear distorted facts everywhere. Keeping an open mind is close to impossible...
A man on skateboard pumping gas into a car.

Customer Service? Do It Yourself!

Our communication skills are dying! Why? Because of "Do It Yourself," cell phones, and social...
A yellow flower growing out of the ground with hope written underneath.

Hope

Hope Never allow yourself to lose hope!Hope lives deep in our imaginations. It is critical...
Open blue book on green surface.

Pick a Side

How we got here, I don’t know, but here we are. Our society makes you...
Team building

Team Building

Years ago, I brought in a new sales manager, David. I sat in the sales...
Good enough

Good Enough

It was a powerful lesson I learned long ago when I helped a neighborhood dad....
A red button with the word no written on it.

The Multiple Meanings of “No!”

As a little boy, I’d reach for something my parents did not want me to...