Communication and Persuasion

This section is filled with articles on being more effective when dealing with anyone. Comments and questions are welcome.

A button with the words yes or no written in it.

Questions Allowing Only “Yes” or “No” Answers

Some of the lessons I learned as a kid stick out so clearly in my ...
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A red and green logo for common sense.

Common Sense is Not So Common

More people than ever are talking about common sense. Many of them have no clue ...
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A neon sign of an open mind with the word " open ".

Keep an Open Mind

I see and hear distorted facts everywhere. Keeping an open mind is close to impossible ...
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A man on skateboard pumping gas into a car.

Customer Service? Do It Yourself!

Our communication skills are dying! Why? Because of "Do It Yourself," cell phones, and social ...
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A yellow flower growing out of the ground with hope written underneath.

Hope

Hope Never allow yourself to lose hope!Hope lives deep in our imaginations. It is critical ...
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Open blue book on green surface.

Pick a Side

How we got here, I don’t know, but here we are. Our society makes you ...
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Team building

Team Building

Years ago, I brought in a new sales manager, David. I sat in the sales ...
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Good enough

Good Enough

It was a powerful lesson I learned long ago when I helped a neighborhood dad. ...
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A red button with the word no written on it.

The Multiple Meanings of “No!”

As a little boy, I’d reach for something my parents did not want me to ...
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