Communication and Persuasion
This section is filled with articles on being more effective when dealing with anyone. Comments and questions are welcome.
Questions Allowing Only “Yes” or “No” Answers
Some of the lessons I learned as a kid stick out so clearly in my ...
Read More Common Sense is Not So Common
More people than ever are talking about common sense. Many of them have no clue ...
Read More Keep an Open Mind
I see and hear distorted facts everywhere. Keeping an open mind is close to impossible ...
Read More Customer Service? Do It Yourself!
Our communication skills are dying! Why? Because of "Do It Yourself," cell phones, and social ...
Read More Good Enough
It was a powerful lesson I learned long ago when I helped a neighborhood dad. ...
Read More The Multiple Meanings of “No!”
As a little boy, I’d reach for something my parents did not want me to ...
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